Casinos Taka Privacy Policy – Your Data Our Responsibilities

Casinos Taka ("we", "the platform") takes your privacy seriously. This Privacy Policy ("Policy") explains how Casinos Taka collects your personal information, the purposes for which it is used, and how it is kept secure.

By using Casinos Taka services through casinos-taka.com, our mobile app, or any other channel, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

This policy applies to: website visitors, registered members, mobile app users, and anyone who has interacted with Casinos Taka.

Casinos Taka collects only the information that is necessary. Below is a breakdown of the three different ways data is collected:

Casinos Taka uses your data solely for the purposes listed below. We never use it for anything outside this list:

• Account Management: To manage registration, login, identity verification, and account security.
• Payment Processing: Accurately maintaining records of deposits, withdrawals, and transaction history.
• Service Delivery: Personalizing your gaming experience and recommending games based on your preferences.
• Security Assurance: Detecting fraud, preventing misuse, and maintaining the overall security of the platform.
• Legal Compliance: Compliance with Anti-Money Laundering (AML) laws and other regulatory obligations.
• Customer Support: Providing fast and effective resolution to your issues.
• Contact: Sending important updates, security alerts, and promotional offers (with your consent only).

Casinos Taka never uses your data for advertising profiling, political purposes, or any third party's commercial interests.

Casinos Taka does not sell your data. However, limited information may need to be shared in certain circumstances:

• Payment Providers: Only the information required to complete transactions with Mobile Pay, Nagad, Rocket, or your bank. These providers are governed by their own privacy policies.
• Regulatory Authority: As part of our legal obligations, we may be required to disclose information in compliance with court orders or government directives.
• Game Software Partners: Minimal technical data shared with software licensors for the purpose of operating games.
• Security Auditors: Limited access shared with third-party audit firms to ensure platform security.

Casinos Taka uses cookies and similar technologies on its website and app. We use three types of cookies:

• Essential Cookies: Required to maintain login sessions, verify security, and support core platform functionality. These cannot be disabled.
• Functional Cookies: Used to remember your language preference and game settings. These can be disabled, though some features may no longer work as expected.
• Analytics Cookies: Anonymous statistics collected to understand platform usage. No personal identifiers are linked.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.

Casinos Taka uses industry-leading technology to protect your data. Key components of our security framework:

• Transmission Security: 256-bit AES encryption with TLS 1.3 protocol. All communication between your browser and our servers is fully encrypted.
• Storage Security: All sensitive data stored on our servers — including passwords and payment details — is kept in encrypted form.
• Two-Factor Authentication (2FA): OTP verification for account login and withdrawals.
• Firewall & DDoS Protection: Prevention of unauthorized access and cyberattacks.
• Real-Time Monitoring: An automated system that detects and blocks suspicious activity.
• Regular Security Audits: Annual penetration testing conducted by third parties.
• Staff Training: All staff handling data undergo regular privacy training.

You have full control over your data at Casinos Taka. You may exercise any of the following rights at any time:

To exercise these rights, support@casinos-taka.comsend us an email. We will respond within 30 business days.

Casinos Taka does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal obligations:

• Active Account Information: For as long as the account remains active.
• Transaction History: 5 years from the date of the last transaction (legal obligation).
• KYC Documents: Up to 5 years after account closure.
• Log Files & Technical Data: 12 months.
• Support Contact: 3 years.
• Marketing Consent: Until consent is withdrawn.

Once the designated retention period expires, data is securely deleted or anonymised.

Casinos Taka strictly does not collect or store data from anyone under the age of 18. Our services are intended solely for adults.

• Age verification is mandatory at the time of registration.
• If personal data belonging to a minor is collected inadvertently, it will be deleted immediately upon discovery.
• If you believe a minor is using Casinos Taka, please contact us immediately.

While Casinos Taka operates primarily in Bangladesh, your data may be stored on servers in other countries for technical reasons. In such cases:

• All international data transfers comply with international data protection standards.
• Appropriate safeguards are ensured before any transfer of data to third countries.
• All server partners hold ISO 27001 certification or an equivalent security standard.

This privacy policy may be updated from time to time due to business changes, legal updates, or technological improvements.

• You will be notified via your registered mobile number and email before any significant changes are made.
• Updated policies take effect from the date they are published on the website.
• Major changes may require renewed consent.
• The last updated date is always displayed at the top of the page.

For any privacy-related questions, concerns, or complaints, please reach out to our Data Privacy Team:

• Email: support@casinos-taka.com
• Subject Line: "Privacy Request – [Your Username]"
• Response Time: Within 30 Business Days
• Live Chat: Available 24/7 (for urgent privacy requests)

We take every request seriously. Our commitment to protecting your data is unwavering.